Feel free to contact us via email at info@eliteautogear.com or by calling 562-941-4669.

Our team will only contact you for the following reasons:

In order to protect you from fraudulent activity, we might contact you to request a copy of your ID – this is done when either a PO Box is supplied or the information we obtained for your address is insufficient.

Suppose we discover a strange combination of items has been added to your order. In that case, we will contact you personally to ensure the order is accurate before sending it out for delivery.

Sometimes items go out of stock before we get a chance to update their status on our websites and online storefronts, so if an item has sold out or been returned we will contact you to inform you of the circumstances.

Elite Auto Gear will NEVER contact you to ask for your payment information!

Contact us via E-mail at info@eliteautogear.com, or by calling us at 562-941-4669 to receive information on the dealers nearest your location.

Yes, Elite Auto Gear does offer volume discounts through our bundle and save options. We believe in providing our customers with the best quality audio equipment at competitive prices. While we maintain fixed prices for individual products to ensure fairness to all customers, we do offer discounts for purchasing multiple items.

Our bundle and save options allow you to enjoy savings as you buy more products. Here's how it works:

• Purchase 2 products and get 3% off your total.
• Purchase 3 products and get 5% off your total.
• Purchase 4 products and get 7% off your total.
• Purchase 5 products or more and get 10% off your total.

This way, the more products you buy, the more you save. We aim to provide our customers with value and convenience, allowing you to build your ideal audio setup while enjoying discounted prices.

Sadly, there are currently no opportunities for full sponsorship from Elite Auto Gear: however, we do have an Elite Auto Gear team and provide partial sponsorships for builds we would love to be a part of. Send any pictures, projects, or details you believe will assist you in making the team to our email.

Please email info@eliteautogear.com.

We provide numerous financing options through Affirm.

For more details contact Affirm directly at help@affirm.com or call (855) 423-3729

We have full confidence in the quality of our products and are delighted to provide a ONE-YEAR LIMITED WARRANTY on all new devices purchased from Elite Auto Gear’s official website.

Accidental Damage, Misuse, Inappropriate Impedance Operation, Neglect, and Faulty Installation are not covered by the guarantee. The Warranty will also be invalidated if you damage your product and have it repaired by anyone other than Elite Auto Gear. If your amplifier is bought from a third-party Elite Auto gear seller then your warranty will be made void.

Elite Auto Gear is not liable for any damages incurred to the product while it is being used. When using any Elite Auto Gear product you accept full responsibility for their use. In addition to the issues listed in our Warranty Policy (linked below), Elite Auto Gear is also not liable for hearing loss; damage to anyone’s property; or damage to any vehicle.

At Elite Auto Gear, we do the best we can to make the warranty procedure as easy as possible. Clicking the link below begins the warranty procedure for consumers who purchased their products directly from the official Elite Auto Gear website.

Customers who purchased through an approved retailer’s site (such as Amazon, eBay, or Walmart) can begin the warranty procedure by providing a brief description of the problem being faced and proof of your purchase to info@eliteautogear.com.

Customers who purchased their products from one of Elite Auto Gear’s brick-and-mortar dealer partners in their area are advised to return their product to the dealer and start their warranty claim there. We support all of our dealer partners in the troubleshooting of any issues with our products. If needed, they are able to start a warranty claim on the customer’s behalf.

If an item has been turned in for warranty evaluation, Elite Auto Gear requests a turnaround time of 5 to 7 business days for testing and determining warranty coverage from the moment the item arrives at our facilities.

Although we request 5 to 7 business days, products are frequently evaluated in our warehouse and a coverage determination can be reached within 2 business days of receipt at our facilities.

If one of Elite Auto Gear’s audio specialists finds that your DS18 product must be replaced because it is faulty, Elite Auto Gear maintains the right to replace any unit that has passed the original 30-day return/exchange period with a certified refurbished item.

Faulty items covered under warranty and returned within 3 days of purchase are eligible for a replacement unit or a refund.

If you received your products directly from Elite Auto Gear and it is more than 3 days old, the customer is responsible for mailing the merchandise back to Elite Auto Gear.

If your products are still within 30 days of being purchased directly from Elite Auto Gear, some restrictions may apply.

If you purchased your items from an authorized Elite Auto Gear dealer, the customer is responsible for any warranty claims shipping into Elite Auto Gear .

Although Elite Auto Gear does not specify a carrier to use when customers return their products, we do advise using a carrier that offers tracking information that details when your product will arrive: however, UPS, FedEx, and USPS are used most by customers when returning their products.

Elite Auto Gear utilize a variety of shipping services; including USPS, UPS, and FedEx due to varied pricing and transit periods. Most of our packages are shipped through FedEx, but it is not uncommon for items to be delivered from another carrier if it is the better option for fulfilling our customer's needs.

Elite Auto Gear provides free delivery to retail customers in the continental United States who shop directly from Elite Auto Gear’s official website – Customers in Hawaii and Alaska are currently ineligible for free delivery.

International shipments will be subject to shipping costs estimated at the time of purchase, as well as any additional fees or taxes applied by the carrier. Please keep in mind that these tariffs and taxes are not included in the shipping cost at the time of purchase.

Additional delivery choices may be available if you purchase from another approved retailers platform, such as Amazon or eBay. Please contact these merchants directly to inquire on the alternatives they may have for you.

Elite Auto Gear reaches a majority of the United States in 3 business days. We make every attempt to send orders the same days that they are placed. Order placed on the weekend or after business hours will be sent the next business day.

Elite Auto Gear does everything we can to keep products from going out of stock; but, unexpected trends in sales may lead to product shortages. When this happens, we always post an expected return date of the product on it’s detail page. Once the item is back in stock, we ship all backorders immediately.

To begin you will want to make sure that the settings on your radio are flat or at zero. You should never have to use “bass boost” or “loudness” with a properly tuned system. You can use the subwoofer level on your radio for fine-tuning. You’ll want to get your system tuned to a level that is loud without distortion or popping. Take your time. Listen carefully to the sound being produced by the subwoofer(s). Once you have found your ideal level, drop your settings (gain) to half of that. For instance, if you are at half gain, drop it down to a quarter gain.

This is your “break-in” setting. You will want to keep these settings for the first 24 to 36 hours of actual play time on the new subwoofer(s). We find that it is usually about a week of regular music listening in a daily driven vehicle. After those initial 24 to 36 hours; you can retune your system back up to the original setting. Your subwoofer(s) is now broken in and ready.

NOTE this is the absolute simplest explanation of only one method to break in your new subwoofer(s). There are many more involved methods that require specialized tools but, this method is a basic suggestion. Let us know if you have any other questions.

Neither voice coil is superior to the other. Simply put, the difference in the coil configuration helps determine the impedance (or resistance) an amplifier will see when the subwoofers are wired to the amplifier. You will want to consider the capabilities of your amplifier and the number of subwoofers you will be connecting per amplifier in choosing which coil configuration will work best for your set up..